Privacy Policy for ZAM Car Rental Service
Effective Date: December 8, 2025
ZAM (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices.
1. Information We Collect
Personal Information You Provide:
- Name, contact details (email, phone number, address)
- Driver’s license information
- Payment information (credit/debit card numbers, billing address)
- Account registration details
- Booking and rental history
- Communications with customer service
Information Collected Automatically:
- IP address and device information
- Browser type and operating system
- Website usage data and cookies (see Section 5)
Information From Third Parties:
- Verification services (e.g., identity and driver license validation)
- Payment processors
- Marketing analytics platforms
2. How We Use Your Information
We use your information to:
- Facilitate vehicle rentals and booking management
- Verify your identity and eligibility to rent
- Process payments and transactions
- Communicate with you about bookings, updates, promotions, and support
- Improve our services and website functionality
- Comply with legal obligations and prevent fraud or abuse
- Send you marketing communications (with your consent where required)
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Vehicle owners or fleet providers to facilitate rentals
- Payment processors to handle payments securely
- Third-party service providers assisting with website hosting, analytics, or marketing
- Authorities or law enforcement when required by law or to protect our rights
- Other users only as necessary for peer-to-peer rental interactions
4. Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance website functionality
- Analyze visitor behavior
- Personalize your experience
You can manage cookie preferences through your browser settings. Disabling cookies may affect some website features.
6. Your Data Rights
Depending on your location, you may have rights related to your personal data such as:
- Accessing the data we hold about you
- Correcting inaccurate or incomplete information
- Requesting deletion of your personal data
- Objecting to or restricting processing
- Data portability
- Withdrawing consent for marketing communications
To exercise these rights, please contact us using the information below.
7. Retention of Data
We retain your personal information only as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce agreements.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
9. International Transfers
Personal data may be processed and stored in countries outside your own. When doing so, we ensure appropriate safeguards comply with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: zamrentacar@gmail.com
Phone: +63 9177213982
Address: Block 10 Lot 9, Villa Flora Subdivision, Cugman, Cagayan de Oro City